Comfort Air Heating & Air Conditioning in Savannah, Georgia

Top Reviews

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  Rodney Howell

  2 years ago
  I recently purchased a 3 ton Lennox Elite heat pump from Comfort Air. I have been using them since 2011. So when it was time to purchase a new unit, I gave them a call. They immediately sent out Matthew to give me my options. I chose Lennox.Then two days later August 30th 2019 the unit was installed very professionally by their crew. They also up sized my trunk line for more air flow since my home has an addition that was added years back. The i comfort thermostat is awesome. It connects to my echo dot just like my nest did. The house is now nice and cold like I wanted it. Sam was super nice and all the other guys were awesome too! Im bad with names so I cant recall their names. So I am very pleased and recommend Comfort Air as the go to for heating and air!
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  Tammy Tonnu

  3 years ago
  Office manager, Madison, is rude and condescending. My follow up appointment was scheduled from 10-1pm today and I got update at 1pm stating that my technician was going to be arriving at 1:34pm which is unprofessional (their excuse was that he was stuck in traffic which I understand) and I was not given an update or notice regarding this delay - I had to call them to ask for one at 12:30pm since I hadn't heard from them. This office manager had the nerve to put words in my mouth and said that I was complaining, etc. because I was just voicing my disappointment that the timeframe that was given was not delivered. Alexis, the coordinator, is kind and very responsive so for what it's worth at least they are responsive but the office manager needs to learn some manner on how she approaches a paying customer but perhaps it's because this work order was through a homeowners warranty so it's not a priority for them. Needless to say, just know that they don't keep their words and their office manager needs to be re-trained in customer service. I won't be surprised if I get a response that I was being unreasonable but don't put words in other people's mouth and actually ask them those propping questions before accusing someone of lying. I'd definitely will never recommend them lack of customer service.
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  J Edris

  4 years ago
  I've used Comfort Air for over a decade. The technicians are always professional, informative and do a nice job servicing our HVAC units. Today I met technician Jonathan. He did a great job, educated me on my (new to me) system and was friendly and professional. I immediately received a follow up email with details of the visit, including photos. Thanks for all your work today!
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  Robert Schmarge

  4 years ago
  Comfortaire has installed and maintained our hvac system for several years. They have always been prompt and professional in their work. I can highly recommend them!
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  thea pallay

  4 years ago
  I have used Comfort Air for years. They have been responsive every time I've called. Of course, I maintain a service contract with them. Their technician, Robbie, is wonderful. He is easy to understand and takes pictures to back up any problems he encounters. No company is perfect but Comfort Air does stand behind their work and makes it right.