Comfort Air Heating & Air Conditioning in Savannah, Georgia

Top Reviews

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  Rodney Howell

  1 year ago
  I recently purchased a 3 ton Lennox Elite heat pump from Comfort Air. I have been using them since 2011. So when it was time to purchase a new unit, I gave them a call. They immediately sent out Matthew to give me my options. I chose Lennox.Then two days later August 30th 2019 the unit was installed very professionally by their crew. They also up sized my trunk line for more air flow since my home has an addition that was added years back. The i comfort thermostat is awesome. It connects to my echo dot just like my nest did. The house is now nice and cold like I wanted it. Sam was super nice and all the other guys were awesome too! Im bad with names so I cant recall their names. So I am very pleased and recommend Comfort Air as the go to for heating and air!
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  Tammy Tonnu

  2 years ago
  Office manager, Madison, is rude and condescending. My follow up appointment was scheduled from 10-1pm today and I got update at 1pm stating that my technician was going to be arriving at 1:34pm which is unprofessional (their excuse was that he was stuck in traffic which I understand) and I was not given an update or notice regarding this delay - I had to call them to ask for one at 12:30pm since I hadn't heard from them. This office manager had the nerve to put words in my mouth and said that I was complaining, etc. because I was just voicing my disappointment that the timeframe that was given was not delivered. Alexis, the coordinator, is kind and very responsive so for what it's worth at least they are responsive but the office manager needs to learn some manner on how she approaches a paying customer but perhaps it's because this work order was through a homeowners warranty so it's not a priority for them. Needless to say, just know that they don't keep their words and their office manager needs to be re-trained in customer service. I won't be surprised if I get a response that I was being unreasonable but don't put words in other people's mouth and actually ask them those propping questions before accusing someone of lying. I'd definitely will never recommend them lack of customer service.
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  Monica Jacobi

  3 years ago
  Shaun was great he found our issue fixed it and now my ac is up and running again. He was very professional and friendly. Arrived on time and wasted no time got right to work. Thank you for making something as frustrating as an ac breaking a bearable.
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  Scott Samuels

  3 years ago
  I have been using Comfort air at my home since 1995. Between service calls and installation of a new unit they are always great to work with. The techs and the office staff do a great job. Especially Renee!! She is a pleasure to talk to and always looks out for me and my family. I give comfort air my highest recommendation.
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  michael waters

  3 years ago
  After coming home to an air conditioner that wasn't turning on at all, I was understandably worried sick. Not only did they show up promptly, but figured out what was going on almost immediately and had the ac going again within just a few short minutes of arriving. I would highly recommend this company and their services. Thank y'all!