Comfort Air Heating & Air Conditioning in Savannah, Georgia

Top Reviews

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  Rodney Howell

  1 year ago
  I recently purchased a 3 ton Lennox Elite heat pump from Comfort Air. I have been using them since 2011. So when it was time to purchase a new unit, I gave them a call. They immediately sent out Matthew to give me my options. I chose Lennox.Then two days later August 30th 2019 the unit was installed very professionally by their crew. They also up sized my trunk line for more air flow since my home has an addition that was added years back. The i comfort thermostat is awesome. It connects to my echo dot just like my nest did. The house is now nice and cold like I wanted it. Sam was super nice and all the other guys were awesome too! Im bad with names so I cant recall their names. So I am very pleased and recommend Comfort Air as the go to for heating and air!
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  Tammy Tonnu

  2 years ago
  Office manager, Madison, is rude and condescending. My follow up appointment was scheduled from 10-1pm today and I got update at 1pm stating that my technician was going to be arriving at 1:34pm which is unprofessional (their excuse was that he was stuck in traffic which I understand) and I was not given an update or notice regarding this delay - I had to call them to ask for one at 12:30pm since I hadn't heard from them. This office manager had the nerve to put words in my mouth and said that I was complaining, etc. because I was just voicing my disappointment that the timeframe that was given was not delivered. Alexis, the coordinator, is kind and very responsive so for what it's worth at least they are responsive but the office manager needs to learn some manner on how she approaches a paying customer but perhaps it's because this work order was through a homeowners warranty so it's not a priority for them. Needless to say, just know that they don't keep their words and their office manager needs to be re-trained in customer service. I won't be surprised if I get a response that I was being unreasonable but don't put words in other people's mouth and actually ask them those propping questions before accusing someone of lying. I'd definitely will never recommend them lack of customer service.
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  Lady D

  3 years ago
  I have been using this company for quite some time. The HVAC technician, Christopher, came out and did a fantastic job. He had great customer service skills and explained everything that he was going to do!
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  Raymond Rouse

  3 years ago
  We have had excellent service from Comfort Air. One employee, Mrs. Renee, represents your company well. She is always helpful, super courteous, very professional and a true pleasure to work with. Each technicians that has come to service our unit has done an amazing job.
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  Cliff Morgan

  3 years ago
  Matt came out to serviced my air conditioner and there was major issues goin on. He showed me all of my options and I purchased a 4 ton ultimate heat pump and let me tell you the humidity control on this unit is unbelievable. My house is freezing at 75 degrees and I love it. I have saved tons on my electrical bill. I would recommend Matt and this company to anyone.