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SERVPRO of Tallahassee in Tallahassee, Florida
3161-1 Eliza Road, Tallahassee, FL, 32308 Photos
Services Offered
Highlights from the Business
About SERVPRO of Tallahassee
At SERVPRO of Tallahassee on 3161-1 Eliza Rd, we handle water damage cleanup from leaks, floods, and storms, plus carpet restoration for homes and businesses. Our crew steps in fast to extract water, dry out spaces, and get carpets back to normal after mishaps like appliance overflows. We’ve been tackling Tallahassee’s toughest cleanups for years.
Top Highlights From Customer Reviews
Servpro of Tallahassee delivers prompt, professional service for water and storm damage. The team, including Robert, is communicative and handles cleanup efficiently while respecting property. They are thorough, informative, and provide helpful guidance throughout the restoration process.
Top Reviews
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Nancy Stepina-Robison
1 year agoServPro of Tallahassee , and the service it provides, is nothing short of exceptional. We had the unfortunate fallout from a giant tree landing on our roof. Damage to numerous rooms in the house was significant. Once the tree was removed, ServPro of Tallahassee moved in and immediately started demolition and cleanup, while carefully protecting unaffected areas of the house. Robert Philbrick and his wonderful team were there every day until the job was done. During that time, communication was ongoing. If we could give them more than a 5 star rating, we certainly would. Thank you ServPro Team! -
David Sanders
1 year agoWe used SERVPRO of Tallahassee for cleanup of water damage under our kitchen sink. They were very professional and reasonably priced. We were happy with the entire body of work, but there are two things beyond just completing the job I want to highlight. First, they treated our home and property with respect. Even when cutting drywall and pulling out cabinets, they made sure the work area was kept clean and the dust didn't stray to other areas. Second, they were honest. Their final invoice to me was less than the original estimate. They could have charged me the quoted estimate even if the work ended up being a little less, but they showed integrity. That goes a long way in my book. -
Donald Herman
1 year agoWe had Servpro work at our house due to a washing machine flood situation. During the cleaning process, workers damaged some drywall. We have contacted the person we were told was responsible for having this damage repaired on several occasions. We have received nothing but the run-around. I am still waiting, some two weeks now, for the same day call back. -
bibibook1
1 year agoSo there are a few good qualities but I'll express the negative and reasoning for the rating. 2/2 condo in Tally with roommates when one roommate left this December she removed a screw put in the end of September. causing a hole in the water heater. had plumber come in and patch the line (great service from plumber). He recommended I had it dried by water restoration company. I picked servpro (you know funny commercials and stuff) They came I told them what happened. (!!! all this is over the telephone I'm in Broward county!!!) I needed the water dried. The technician set up the equipment to dry the area over the weekend. On Monday I was contacted that there was evidence of a prior leak and that this leak might have moved into the shared common wall. I understood and I gave permission to dry the common wall if intruded on. The Tech then calls me and states that he see's microbial growth and believes that its from a slow leak from the initial puncture. (Shared wall with the water heater.) later he texts me and talks to me that depending on the conditions they may need to get the condo association involved and this may be a large project. etc etc. At that point he sends me a picture of the status of the wall. I replied just dry it I'll get an inspector to come in and inspect the condition. (mold intrusion) Now I get the assessment and invoice, and I get concerned. (technically I was concerned when I saw them open my daughters non affected room) They classified the water leaked from the water heater as "black water" Class 3 So ( class 1 clean water from busted pipes, Class 2 "grey water" containing harmful contaminants usually chemicals, and class 3) I deal with class 3 all the time as a firefighter in south fl in flood prone zones and on deployment after a hurricane. This is harmful to life and safety, hazaardous material, fuel dangerous items or sitting water so long that it was become biologically dangerous. Black Mold around standing water can make it black water. Servpro doesn't test black mold they dont even say black mold they just say 'Microbial signs" which seems their push to charge for a class 3 water clean up. Their spill classification was correct the square footage I had a problem with also. The picture of the final product was not close the the picture sent to me when I requested, they "just dry the area" in fact My cameras pick up 15 min or so after the text exchange still using a rotary saw before I hear then start using the vacuum clean the area they said they would. sections cut but not removes where removes along with insulation "after" my exchange with the tech. So in this process they catch on to my cameras, a lot of the standing around walking around on their phones stop. So they are at the end of the project and they opened my daughters room, stare and the camera and the door closes (door is on a slope hinge and closes if not held open) then it pops open and you "you heard that noise to right? Yeah! (being said into the room) The other cameras just pick up a show until one of them just says "well im just getting out of here!) Thats my review and its a review from someone who has to pass the cost to the party that made the damage. I just don't like being hosed and that's partially what happened and the acting shady at the end just drove it home. Love the video comment before opening the door "yea she's a female" -
larry thompson
1 year ago1 fan , servpro saved me on more than one occasion
Neighborhoods
- Woodville
- Miccosukee
- Capitola
- Chaires
- Centerville
- Wacissa
- Lloyd
- Killearn Estates
- Monticello
- Havana
- Midway
- Attapulgus
Extra Info
Features
- Water Damage Specialist
- Fire Damage Service
- Professional Service
- Reasonably Priced
- Carpet Cleaning
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does SERVPRO of Tallahassee offer free estimates for water damage cleanup?
We provide free, no-obligation consultations to assess water damage from leaks, floods, or storms and determine the scope of work needed. Pricing is based on the extent of damage, affected areas, and specific services like water extraction and carpet drying. Contact us anytime for a prompt evaluation to understand your costs upfront.
Are you licensed and insured for carpet restoration and water damage services?
SERVPRO of Tallahassee holds certifications including IICRC Certified Firm, WRT for Water Damage Restoration Technician, ASD for Applied Structural Drying Technician, and MRSR296 for mold remediation, ensuring our team meets industry standards. We carry proper insurance to protect both our crew and your property during restoration work. These qualifications allow us to handle residential and commercial jobs safely and effectively.
Does SERVPRO of Tallahassee handle fire damage restoration in addition to carpet cleaning?
We manage fire damage services alongside water damage cleanup, carpet restoration, and cleaning for homes and businesses in Tallahassee. Our technicians use specialized equipment to address smoke and soot after fires, often coordinating with water extraction if needed. This comprehensive approach covers the full range of restoration needs from various disasters.
What is your typical timeline and arrival window for emergency water damage calls?
We respond 24/7, including weekends and holidays, with a team arriving within one hour of your call to assess and start water extraction. Drying and restoration timelines depend on damage severity but aim to minimize disruption, often completing initial drying in a few days. We set clear scheduling expectations upfront and work around your needs.
Does SERVPRO of Tallahassee leave the house clean after carpet restoration and cleanup?
We remove all waste, debris, and contaminated materials from water damage or carpet jobs, leaving your space clean and dry. Technicians contain work areas to prevent spread of moisture or dirt, using equipment like air movers and dehumidifiers shown in our photos. Your home or business returns to a habitable state with thorough post-job checks.
Why is your professional water damage and carpet drying method safer than trying DIY?
Our IICRC-certified technicians use industrial-grade tools for complete water extraction and structural drying, preventing hidden mold growth that DIY methods often miss. We follow precise protocols to identify and dry concealed areas, reducing risks like further structural damage or health hazards from prolonged moisture. Homeowners avoid incomplete results and potential costly re-damage by relying on our trained approach.
