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Phoenix Restoration logo - Professional Water Damage Specialist in Newark, DE
Unverified Cleaning & Maintenance

Phoenix Restoration in Newark, Delaware

3.3/5 (5 Reviews)
8:00 AM - 5:00 PM See hours
pin icon 86 Albe Drive, Newark, DE, 19702
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Highlights from the Business

Certified
Licensed
Licensed & Insured
Fantastic Customer Service

About Phoenix Restoration

At Phoenix Restoration on 86 Albe Drive in Newark, DE, we handle water removal and damage restoration alongside fire/smoke removal, mold testing, remediation, and full recovery services. When bathrooms flood or mold takes hold, our crew steps in fast to dry out spaces and clear hazards. We’ve tackled tough spots like laundry rooms, getting properties dry and safe again.

Top Highlights From Customer Reviews

Phoenix Restoration impresses with their neat and efficient water damage remediation. They respond quickly, set up equipment with clear instructions, and complete jobs within the promised timeframe. Jason is friendly and knowledgeable.

AI-Generated Review Summary

Top Reviews

  • R

    Roseann M.

    3 years ago
    They were very neat in their procedure, bringing evceything in and taking it away I was impressed with that. They did it in the timeframe that they told me.
  • J

    Jake Sherman

    8 years ago
    If you trust a bunch of junkies to build your house then hire this company.
  • J

    James Balsbaugh

    9 years ago
    Had water damage along with mold growth my two bathrooms and laundry room. Contacted my insurance company and Phoenix Restoration contacted me very quickly after. Jason came by and was very friendly and knowledgeable about the job ahead. They did a quick job setting up their equipment and gave me clear instructions on what to do (just keeping the doors sealed and monitoring the fans in the unlikely event of a malfunction). They took away their equipment a few days later at a time that was convenient for me. The employee even called to confirm what time I would be available. Hopefully I won't have any more problems with the house, but if I do I would most likely use Phoenix again.

Neighborhoods

  • Brookside
  • Bear
  • Glasgow
  • Elkton
  • Hockessin
  • New Castle
  • Pike Creek
  • Wilmington
  • Claymont
  • Oxford
  • Landenberg
  • Boothwyn

Extra Info

Features

  • Water Damage Specialist
  • Mold Remediation Experts
  • Fire Damage Service
  • Quick Response Time
  • Neat and Professional

Social Media

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

Does Phoenix Restoration offer free estimates for water damage restoration?

We assess the damage first to provide a detailed quote based on the extent of water intrusion, affected areas, and necessary equipment. Contact us directly for a no-obligation inspection at our Newark, DE location. This ensures homeowners understand costs upfront without surprise fees.

Are you licensed and insured for mold remediation and fire damage services?

Phoenix Restoration is fully licensed, insured, and certified to handle residential water damage, fire and smoke removal, and mold remediation projects. Our team follows industry standards to protect your property during restoration. Homeowners can request proof of credentials before work begins.

Does Phoenix Restoration handle mold growth in bathrooms and laundry rooms after water damage?

We specialize in water removal, drying spaces like bathrooms and laundry rooms, and full mold testing plus remediation. Our process includes inspecting with moisture detection tools, extracting water, and sanitizing to prevent regrowth. This targeted approach restores safety in commonly affected areas.

What is your typical timeline and arrival window for emergency services?

We respond quickly to water damage or fire emergencies, often within hours of contact, and complete work within the promised timeframe. Expect our crew to arrive with a clear schedule, using dehumidifiers and air movers to dry areas efficiently. Factors like damage scope influence total restoration time.

How does Phoenix Restoration handle cleanup and leave the property after service?

We bring all equipment in neatly and remove it along with damaged materials and debris at job completion. Surfaces are cleaned, sanitized, and odors eliminated to leave your home safe and habitable. Restorable items like fabrics are hand-cleaned or stored securely until return.

Why is your professional water damage and mold removal approach safer than DIY methods?

Our use of infrared cameras and advanced drying equipment detects hidden moisture that DIY efforts often miss, preventing further mold or structural issues. Professionals safely dispose of hazardous materials and coordinate with insurance for accurate claims. Attempting DIY risks health exposure and incomplete drying, leading to recurring damage.

Still have questions? Talk directly to the owner.

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Location & Hours

Service Area:

Serving Newark, DE & Surrounding Areas
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

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