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Craig’s Towing & Recovery in New Castle, Delaware
736 Grantham Lane, New Castle, DE, 19720 Photos
Services Offered
Highlights from the Business
About Craig’s Towing & Recovery
At Craig’s Towing & Recovery in New Castle, DE, we handle tough towing jobs others pass on, from stuck cars to heavy toolboxes, with our family team pitching in together. We’re available 24/7 for quick roadside recovery at fair rates that won’t surprise you. Folks on I-95 and beyond know we get vehicles moving without the wait.
Top Highlights From Customer Reviews
Craig's Towing provides prompt, friendly, and affordable service, often going above and beyond to help customers in need. The team is professional, respectful, and efficient, with quick response times and reasonable rates. Customers appreciate the easy, stress-free experience and highly recommend the service.
Top Reviews
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Wes C (CocoBarbudo)
2 months agoHighly competent, professional and knowledgeable. -
Benyamin Levy
1 year agoEfficient and comfortable ride -
Bill Bixby
1 year ago4 stars just because my bit as car keep breaking down amazing towing tho but I swear I better not have to call them again and get great customer service ong I better not have to call Craig and em ever again to tow this piece of ish car -
Brandon G.
1 year agoVery unpleasant business. Called 4 times still didn't get a tow. Never got an eta and waiting 3 HOURS for nothing. Insane. -
Blake Bowers
2 years agoThis is my first experience having to get my car towed on my own and they made it super easy and it was all at a price I wasn't thrown back by. Really helps to know my car wasn't going to be abandoned on the side of the road, I had my car back right where I told them to put it without even having to be there. Really great service, would recommend for anyone who hasn't had to get a tow before.
Neighborhoods
- Delaware City
- Bellefonte
- Edgemoor
- Wilmington Manor
- Ardentown
- Claymont
- Bear
- Brookside
- Wilmington
- Pennsville
- Carneys Point
- Salem
Extra Info
Features
- Reliable Towing Services
- Fast Dispatch Times
- Friendly, Professional Service
- Reasonable Rates
- Recommended & Trusted
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Craig's Towing & Recovery determine towing costs?
We set our towing rates to stay fair and transparent, avoiding surprises for customers. Factors like distance, vehicle type, and job complexity influence the final price, but we keep costs lower than many competitors. You receive a clear quote upfront based on these details before any service begins.
Are you licensed and insured for towing services?
Craig's Towing & Recovery operates as a fully licensed and insured family business in New Castle, DE. Our coverage protects both your vehicle and our equipment during every job. This setup ensures accountability and peace of mind when handling your towing needs.
Does Craig's Towing & Recovery handle heavy toolboxes or stuck vehicles?
We specialize in tough towing jobs like extracting stuck cars and transporting heavy toolboxes that other companies decline. Our family team uses flatbed trucks suited for sports cars, classic vehicles, and oversized loads. This capability covers roadside recoveries on routes like I-95 without issues.
What is your typical response time for a tow request?
We provide 24/7 availability and dispatch trucks quickly, often immediately for urgent breakdowns. Expect our team to arrive promptly, especially for highway incidents, to minimize your wait. Scheduling for non-emergency jobs like toolbox transport can be arranged by the next business day.
Does Craig's Towing & Recovery leave the area clean after a tow?
We always secure and remove your vehicle without leaving debris behind at the scene. Our process includes checking the site to ensure it's cleared of any towing-related materials. This leaves the roadside or your location as we found it, ready for normal use.
Why is professional towing safer than trying it yourself?
Our trained team uses specialized flatbed trucks and equipment to handle vehicles securely, preventing damage or injury risks common in DIY attempts. We assess stuck or heavy loads properly to avoid further complications like vehicle frame issues. This expert approach gets your car or toolbox moved efficiently and intact.
