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RestoPros of Hartford in West Hartford, Connecticut
195 Steele Road, West Hartford, CT, 06119 Photos
Services Offered
Highlights from the Business
About RestoPros of Hartford
We’re RestoPros of Hartford, a family-owned restoration company serving West Hartford and beyond. From water extraction and structural drying to fire cleanup and mold remediation, we handle the full scope of property recovery with our 24/7 emergency team. We work for you, not insurance companies, guiding you through restoration while managing repair costs.
Top Highlights From Customer Reviews
RestoPros provides prompt, professional, and knowledgeable service for mold and water damage remediation. They communicate clearly, handle insurance directly, and pay close attention to detail. The team is responsive, completes work efficiently, and educates clients throughout the process. They are also respectful and work with customers on pricing.
Top Reviews
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Charles Cathey III
3 months agoResto Pros of Hartford was great to work with. The team was professional, responsive, and walked me through the entire process without any confusion. They showed up when they said they would, explained what was happening, and handled everything efficiently. You can tell they actually care about doing the job right, not just getting in and out. I'd definitely recommend them to anyone dealing with water or property damage. -
Eder Bataille
4 months agoI had a great experience working with RestoPros. Ayo and his team were extremely professional, responsive, and knowledgeable throughout the entire process. They helped me with mitigation at my house and handled almost everything directly with my insurance company, which took a huge amount of stress off my shoulders. Communication was clear, the work was done quickly and correctly, and they followed through on everything they said they would do. I highly recommend RestoPros to anyone dealing with water damage or needing restoration work. Great people and great service. -
Vincent
5 months agoAs a real estate professional mold can be a very stressful issue for home owners and occupants. Dylon and his team made the process extremely effortless. They are transparent, Wont add or hide fees, and will educate you along the way. I highly recommend and will use them again for future jobs. -
PATRICIA Z.
5 months agoThe job at my condo in Canton was for mold removal remediation. Dylan Flores came to give me a quote. He was prompt, courteous, and very knowledgeable. The quote came through promptly and it was vey reasonable. I am extremely happy with the work that was done in my basement. I highly recommend Restopros. -
Melissa Austin
8 months agoI called Dylon, he came out to give me a price within a day. Although, I got 3 quotes for mold removal he applied great service and worked with me on price. A few a days later Milton and Sheldon were taking care of my mold issue. Great people, respectful, and on-time. Give them a TRY, you won't be disappointed.
Neighborhoods
- Hartford
- Newington
- Bloomfield
- Avon
- Farmington
- Glastonbury
- Wethersfield
- Simsbury
- Rocky Hill
- South Windsor
- Manchester
- Plainville
Extra Info
Features
- Prompt, Courteous Service
- Mold & Water Experts
- Professional & Responsive Team
- Above & Beyond Quality
- Detailed Communication
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does RestoPros of Hartford determine pricing for water damage restoration?
We assess the extent of water damage, including affected areas like drywall, flooring, and structural elements, to provide a detailed quote. Free estimates are available after an on-site inspection by our team. This approach ensures transparent costs tailored to your specific situation without hidden fees.
Are you licensed and insured for mold remediation and fire damage services?
RestoPros of Hartford is a BBB accredited business with certified professionals handling water, fire, mold, and storm damage restoration. Our family-owned team carries proper licensing and insurance to protect your property during emergency services. Homeowners can verify our credentials through the Better Business Bureau for peace of mind.
Does RestoPros of Hartford handle mold removal and water extraction in bathrooms?
We provide complete mold remediation, water extraction, structural drying, and related demolition like removing damaged drywall in bathrooms. Our services also cover fire cleanup and setup of drying equipment with containment barriers to prevent spread. This full scope addresses niche tasks from initial mitigation to property recovery.
What is your typical response time for emergency calls?
Our 24/7 emergency team responds within a few hours, even on weekends, as shown when we arrived promptly for a washing machine flood. We set up water extraction equipment and drying systems right away to minimize damage. Scheduling follows with clear timelines for drying, demolition, and restoration phases.
How does RestoPros of Hartford handle cleanup and debris after water damage jobs?
We manage all waste removal, including junk from demolished drywall, flooring, and contaminated materials during water damage and mold remediation. Containment barriers keep your home clean, and our crew leaves the site organized after extracting water and setting up drying equipment. This includes hauling away debris to restore access quickly.
Why is professional water damage restoration safer than attempting DIY fixes?
DIY efforts often miss hidden moisture behind walls or in flooring, leading to mold growth and structural issues that worsen over time. Our certified team uses specialized equipment like air movers and dehumidifiers, plus hazmat protocols for safe demolition and containment. This professional methodology prevents health risks and ensures complete drying to pre-loss condition.
