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RestoPros of New Haven in Prospect, Connecticut
32 Industrial Road, Prospect, CT, 06712 Photos
Services Offered
Highlights from the Business
About RestoPros of New Haven
At RestoPros of New Haven, based at 32 Industrial Rd Unit 5 in Prospect, CT, we tackle water damage emergencies like burst pipes and floods with 24/7 response for homes and businesses. Our team inspects, extracts water, dries everything out, and restores spaces-from soaked carpets to basements-getting properties back to normal fast. We’ve handled it all since 2018, right here in New Haven County.
Top Highlights From Customer Reviews
RestoPros of New Haven provides prompt, professional water damage restoration. Dan, Blake, and their team respond quickly, often within hours, and communicate clearly throughout the process. They handle everything from cleanup to repairs, working efficiently with insurance and ensuring customer satisfaction.
Top Reviews
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susan lakose
4 weeks agoA broken water pipe resulted in a huge mess early one morning. But just one call brought RestoPros of New Haven to my home. Within hours, they mitigated the damage, and began cleaning and drying my home. Every step of the way, Blake and his staff took the time to explain the process so I could make informed decisions. They worked with the insurance company to coordinate efforts that resulted in a timely clean-up and restoration. I am grateful for their work and support. I highly recommend them to anyone in a similar situation. -
Brad Simonsen
1 month agoBlake and his team did an amazing job mitigating and restoring damage from a dishwasher leak in my first floor, damaging my finished basement below. They communicated clearly and promptly every step of the way, were very transparent on timelines, pricing, and options to handle the job in a very personable and caring manner. Any future jobs I'm calling them back. -
Al Lotto Jr
1 month agoBlake and his crew were totally professional, cleaned up after them themselves and got the job done in a reasonable amount of time and very professionally. I would highly recommend them as even their price was great. Any Questions I Had were immediately answered And a few things that I pointed out were immediately remedied. The room was fully restored to what it was before the Water damage. -
Guangwei Yang
1 month agoHad a pipe burst and water damage in Feb. Dan and Blake did a great job from mitigation to restoration. Very impressed by their quick responses (Dan even responded to my initial request immediately on Saturday midnight! and of course they always respond to my messages without any delay), professional services and the quality of job. Highly recommended! -
heather
2 months agoDan was great! Arrived right away to assess the problem, monitored progress, communicated with plumber, and kept us informed along the way.
Neighborhoods
- Cheshire
- Waterbury
- Naugatuck
- Beacon Falls
- Bethany
- Wolcott
- Southington
- Oxford
- Seymour
- Woodbridge
- Hamden
- Meriden
Extra Info
Features
- Rapid Response Time
- Water Damage Experts
- Fire Damage Specialists
- Professional Restoration Services
- Basement Flooring Solutions
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does RestoPros of New Haven determine pricing for water damage restoration?
We assess the extent of water damage through a detailed inspection using specialized equipment like moisture meters to measure affected areas. Pricing depends on factors such as the volume of water, materials involved like carpets or walls, and any necessary restoration steps like drying or replacement. We provide transparent quotes after the initial assessment to outline all costs clearly.
Are you licensed and insured for water damage restoration services?
RestoPros of New Haven holds verified licenses including Home Improvement# HIC.0700428 and is IICRC-certified, adhering to IICRC S500 standards for water damage restoration. Our insurance covers both residential and commercial properties during emergency services. This ensures all work meets industry safety and quality requirements.
Does RestoPros of New Haven handle burst pipe and flooded basement restoration?
We specialize in burst pipe emergencies and flooded basements, starting with rapid water extraction using powerful pumps and wet vacuums. Our team then deploys industrial drying equipment to remove moisture from walls, floors, and carpets, as seen in restorations involving demolished walls and standing water. Full restoration follows, including carpet removal and flooring replacement when needed.
What is your typical response time and arrival window for emergencies?
We offer 24/7 availability and respond to calls within hours, often arriving on site in under an hour with equipment ready, even for issues like boiler floods or pipe bursts. Upon contact, we gather details to dispatch the nearest team promptly. Expect our technicians to provide a clear timeline for inspection, extraction, and drying during the initial visit.
How does RestoPros of New Haven handle cleanup and debris after water damage restoration?
We remove all waste including soaked carpeting, damaged materials, and extracted water during the restoration process. Our team moves furniture as needed to protect it and ensures the space is left clean and dry after drying equipment is used. Any demolished sections like walls are addressed to restore the area safely.
Why is your professional water damage restoration approach safer than attempting DIY?
Professional methods use advanced tools like thermal imaging and humidity meters to detect hidden moisture that DIY efforts often miss, preventing mold growth and structural issues. We follow a structured process of inspection, extraction, and thorough drying per IICRC standards, which exceeds basic shop vac or fan use. This minimizes health risks from contaminated water and ensures complete restoration without further damage.
