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Reliable Heating & Cooling LLC in Colorado Springs, Colorado
3650 Jeannine Drive, Colorado Springs, CO, 80917 Photos
Services Offered
Highlights from the Business
About Reliable Heating & Cooling LLC
At Reliable Heating & Cooling LLC in Colorado Springs at 3650 Jeannine Dr, we handle furnace replacements, heat exchanger repairs, and all your heating and cooling needs with punctual techs who arrive early, explain everything clearly, and get jobs done fast without pushing extras. Our team focuses on thorough work that puts your home first. Serving CO 80917 with straightforward HVAC solutions you can count on.
Top Highlights From Customer Reviews
Reliable Heating & Cooling provides prompt, professional service with knowledgeable technicians who explain issues clearly and offer helpful solutions. Installers are thorough and considerate, and the owner is personally involved. Customers appreciate the company's dedication to both its clients and employees.
Top Reviews
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Luke Mccarthy
2 months agoJoshua and Ezra were punctual, professional, highly knowledgeable, and really had my best interests in heart. They were happy to educate me, did not try to upsell me in any way, and were extra thorough in their work. They take pride in what they do and clearly aim to make their customers days as good as they could make it. I couldn't recommend them more! Reliable Heating & Cooling also clearly supports and cares deeply for each employee and team member individually in a very commendable way. Working with them was an affordable and fantastic experience! Thank you guys! -
Karla Herman
2 months agoI was very impressed by the service Reliable Heating provides. Everything was well done. I will definitely be using their service again! -
Kevin Kronfeld
2 months agoWe had to have our furnace replaced due to a cracked heat exchanger. My home warranty company sent them out, and when I heard the estimate, I was a little leery of the report. To their credit, they explained everything to me and allowed me to ask lots of questions. They even stayed on the phone with me while I researched on the web to comfort myself with the decision since I did not know them prior to this encounter. What I learned was that their price was fair and they only used high-quality systems. They were not offended by my price comparisons and allowed me the time and space to feel comfortable with them. This company is honest, fair priced, and gets the Work done quickly. I highly recommend them. -
Brian Cooper
2 months agoReliable is the only company that I had a good experience with. Kyle, the installer, was wonderful. Very knowledgeable. I just wish the still installed water heaters because our inspection just failed. Great company. -
Randy Lee
2 months agoCalled in because my condo wasn't getting hot air from the main supply. After calling in, I told them it was likely an issue with the fire damper in the 2nd bedroom. I'm not sure why, but it took a couple hours and a few phone calls before they could find the fire damper (lack of expertise? office didn't tell the tech?). Their solution was to demo drywall above the fire damper to completely take it out and replace it. I asked, why can't you just access the fire damper from below and just replace the small piece of hardware that broke? They refused, so I got it resolved elsewhere and informed Reliable Heating & Cooling accordingly. All it took was 15 minutes of labor and a $10 piece of hardware. Fast forward over a month later, I'm overseas taking care of personal matters when I get an email for $2000+ to repair the fire damper. I think nothing of it, probably sent in error since the last time I heard from them was several weeks ago and I already informed Reliable that it's been resolved. To my surprise, when I return home a few weeks later, I have voicemail from Reliable on if I wanted to move forward with their quote they emailed. If I don't, they'll report me to the fire department. Obviously, I wasn't in town to answer, so Reliable reported me to the fire department without trying to contact me in any other means than calling. They had my email address, phone number for text message, and my tenant's contact. Overall, pretty expensive for the service received. Especially for the lack of knowledge. My experience with the office was disappointing, stemming from lack of effort in contacting me before reporting my fire damper to the fire department. Felt like they were more interested in their bottom line instead of the client's needs. Ultimately, either there's dysfunction all around or Reliable has very predatory practices.
Neighborhoods
- Fort Carson
- Manitou Springs
- Security-Widefield
- Fountain
- Cimarron Hills
- Stratmoor
- Air Force Academy
- Palmer Lake
- Monument
- Woodland Park
Extra Info
Features
- Prompt & Professional
- Knowledgeable HVAC Experts
- Friendly Customer Service
- Reliable Technicians
- No Upselling Pressure
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Reliable Heating & Cooling LLC provide free estimates for HVAC services?
We provide detailed estimates based on a thorough inspection of your heating and cooling system to ensure accurate pricing for furnace replacements, heat exchanger repairs, or other needs. Pricing reflects the scope of work required, labor, and any necessary parts without hidden fees. Our technicians explain the estimate clearly so you understand exactly what you're paying for.
Are you licensed and insured for HVAC work?
Reliable Heating & Cooling LLC operates as a fully licensed and insured HVAC contractor serving Colorado Springs and the 80917 area. We carry the necessary credentials to handle all heating and cooling services safely and in compliance with local regulations. You can request proof of our licensing and insurance upon contacting us.
Does Reliable Heating & Cooling LLC handle furnace replacements and heat exchanger repairs?
We specialize in furnace replacements when issues like cracked heat exchangers arise, as well as repairs to blower motors and other components in systems like Ruud furnaces. Our team also performs hydronic heating and boiler system installations for comprehensive solutions. Technicians assess your specific setup to recommend the right fix or replacement.
What should I expect for arrival times and scheduling with you?
Our technicians arrive early or on time for appointments, often 10 minutes ahead, and complete jobs efficiently without delays. We squeeze in urgent services when possible, such as within a week and a half for repairs. Clear communication from scheduling ensures you know the exact window.
Does Reliable Heating & Cooling LLC clean up after HVAC jobs?
We leave your home clean and tidy after every service, removing all debris from furnace repairs, replacements, or installations. Technicians use protective measures to avoid mess during the work. Your space is prioritized, with thorough cleanup as standard practice.
Why is hiring you safer and better than attempting HVAC repairs myself?
Professional handling ensures safe diagnosis and repair of complex issues like heat exchangers or blower motors, avoiding risks of gas leaks, electrical hazards, or further damage from DIY attempts. Our knowledgeable technicians explain the process, perform thorough work, and test systems properly for reliable operation. This approach prevents costly mistakes and keeps your home comfortable year-round.
