EE Cleaning and Restoration in Colorado Springs, Colorado

Top Reviews

• E

  Elizabeth Needham

  12 months ago
  We had a roommate move out recently who owns an elderly cat. Cats can be very stinky as we all know. While calling local businesses this one really stuck out because Fin gave me free advice on how to help minimize the smell myself - wipe down the baseboards with hydrogen peroxide. They were a little more money than some of the other quotes I got but I had more confidence in them from the simple conversation I had with the person who answered the phone. They came and cleaned once (this was after my roommate already did the carpet twice with a rented rug doctor and pet odor products), but the smell was back after a day or two. They returned and sprayed the carpet again with a microbial product and raked it into the carpet - no questions asked and no extra charge. They have also checked back on our satisfaction and told us not to hesitate to reach back out if that didn't do it. Very happy with the service and customer service. Will recommend to others!
• A

  Ashley Nobles

  1 year ago
  EE Cleaning did an amazing job on cleaning my house before the delivery of my baby. The ladies that came over were kind and thoughtful and made sure to ask my preferences before they started cleaning. I work from home and they worked around me and were very polite. The little details of cleaning that I didn't expect were nice touches. If you are looking for a quality cleaning and friendly service, this is superior. The couple that owns the business are great people and they want to be sure you are happy with the service you receive.
• F

  Felix Caterson

  1 year ago
  This company is exceptional. That's really the only way to describe it. My toilet backed up at 300:am on a Saturday. I expected to wait till Monday morning to hear back, and have to largely deal with the problem myself. But Sergio and Steven were on the scene within an hour cleaning things up. It didn't end there. I spoke to Finnian every day to set up appointments and give me updates. Throughout the whole process I was kept informed and things went by in record speed. If you have any kind of water or sewage emergency call EE for service beyond reproach.
• A

  Aaron Burns

  1 year ago
  We hired EE after our house had water damage. Luis was amazing and made a terrible situation manageable. He was very prompt and professional. I would use EE every chance I get going forward... as long as I was guaranteed to get Luis!
• J

  Jeff Farmer

  1 year ago
  If I could give zero stars I would. I had a less than desirable experience with this company. For me, trust is tantamount to any relationship. In my experience, this company is a walking vignette of unethical behavior and business practices. Fyxon restoration, assisted me when we had a water damage issue in our basement in November. While the workers were courteous, I experienced significant challenges with the leadership of this organization, from the project manager to the "president" of the company. This company assisted me with a physical restoration project during an emergency situation during the holiday season. Fyxon, also known as EE Cleaning, contacted me on my cell phone the night of the emergency. The representative addressed himself as the president stating his phone call was "not a sales call" but strongly recommended we work with his company for the rebuild through our insurance company. I did not commit as I wanted to weigh my options. As I worked through my insurance company to make a choice on the best way forward, I received pressure and threatening emails from Fyxon on payment options for the work completed over the holidays. I was told by the project manager and president of Fyxon that everything would be coordinated through Fyxon, directly to the insurance company. From my experience, not the case. Fyxon then sent me a quote for approximately $6,000 when I told them I was considering not filing a claim through my insurance company, citing they were giving me a "military discount." When I asked the project manager if he sent the same quote to the insurance company, I received no response. I chose to file, and once I did the bill dropped by approximately $1,100. Bottom line, I do not share the same values as this company. As a former military officer who served for over 21 years, with multiple combat deployments, I do not endorse this company due to a lack of leadership and questionable ethics. In my experience, this company lacks values and conducts unethical business practices. I would steer as far away as possible from this company. I would write a review on the better business bureau site, but guess what....they are not listed. Of note, a Vantage homes employee recommended this company to our family, which in itself is another ethical dilemma.