Verify this business. It’s free.
Verify info such as opening hours, services, and more.
First choice carpet & flooring in Laguna Niguel, California
Services Offered
Highlights from the Business
About First choice carpet & flooring
At First Choice Carpet & Flooring in Laguna Niguel at 32341 Golden Lantern Ste G, we measure, cut, and install carpet to fit homes and businesses precisely. Our team removes old flooring, preps surfaces, and secures new carpet with the right tools for lasting results. Serving California with hands-on expertise you can count on.
Top Highlights From Customer Reviews
First Choice earns praise for professional, hassle-free service and quality installations. The team is punctual and helpful with product selection. Installers are skilled craftsmen, delivering outstanding results on carpet, tile, and flooring projects. Customers are delighted with the finished work.
Top Reviews
-
Linn G.
2 months agoMy husband and I have thought long and hard about writing this review. We don't take putting forth bad reviews lightly. We just felt strongly that we did not want other potential clients to fall into the same trap that we did. We hired First Choice in September of 2025 to do a full master bathroom renovation and some tiling in our kitchen. There was one set back after another; one crisis after another. The sub-contractors, while very sweet people, never started their work day before 11am. Therefore, they were with us until 7-7:30 at night. That was extremely difficult. The worst part though was the total lack of communication and quite frankly concern over the delays and frustrations that we faced with the quality of work being done and time it was taking. Fred, the owner and supposed contractor, never showed up at our home once to inspect the quality of the work or address our concerns. Do yourself a favor, and look elsewhere. -
Linn G.
2 months agoMy husband and I have thought long and hard about writing this review. We don't take putting forth bad reviews lightly. We just felt strongly that we did not want other potential clients to fall into the same trap that we did. We hired First Choice in September of 2025 to do a full master bathroom renovation and some tiling in our kitchen. There was one set back after another; one crisis after another. The sub-contractors, while very sweet people, never started their work day before 11am. Therefore, they were with us until 7-7:30 at night. That was extremely difficult. The worst part though was the total lack of communication and quite frankly concern over the delays and frustrations that we faced with the quality of work being done and time it was taking. Fred, the owner and supposed contractor, never showed up at our home once to inspect the quality of the work or address our concerns. Do yourself a favor, and look elsewhere. -
Susan B.
9 years agoFantastic. Fred was prompt and reasonable with his bid and Francisco the installer is a true craftsman. A Wonderful team. -
Susan B.
9 years agoFantastic. Fred was prompt and reasonable with his bid and Francisco the installer is a true craftsman. A Wonderful team. -
Susan B.
9 years ago. Fantastic. Fred was prompt and reasonable with his bid and Francisco the installer is a true craftsman. A Wonderful team.
Neighborhoods
- Aliso Viejo
- Laguna Hills
- Dana Point
- Laguna Woods
- San Juan Capistrano
- Mission Viejo
- San Clemente
- Lake Forest
- Irvine
- Foothill Ranch
- Rancho Santa Margarita
- Tustin
Extra Info
Features
- Flooring & Remodeling Experts
- Quality Craftsmanship Guaranteed
- Reasonable and Prompt
- Tile & Carpet Specialists
- Big Jobs Welcome
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does First choice carpet & flooring determine pricing for carpet installation?
We provide prompt and reasonable bids after measuring your space precisely to account for factors like square footage, existing flooring removal, surface preparation, and matching needs such as color and height with tile or hardwood. Pricing varies based on the scope, including removal of old carpet from rooms and closets or tile from entryways, as seen in projects ranging from small jobs to large phased installations. Our quotes cover cutting and installing carpet to fit homes and businesses exactly, ensuring you understand the full cost upfront.
Are you licensed and insured?
First choice carpet & flooring carries the necessary licensing and insurance to protect your home and our team during every project. Our hands-on expertise in measuring, cutting, and installing carpet, along with removing old flooring and prepping surfaces, meets industry standards for safety and quality. Homeowners can verify our credentials through standard state resources before scheduling.
Does First choice carpet & flooring handle tile removal and matching with existing flooring during carpet installation?
We remove old tile from areas like entryways and handle carpet removal from bedrooms, living rooms, dining rooms, and closets to prepare for new installations. Our team matches new carpet to existing tile and hardwood in color and height for seamless results across your space. This precision ensures a cohesive look without unexpected transitions.
What is your typical timeline for scheduling and completing carpet installation?
First choice carpet & flooring offers scheduling that accommodates your needs, with installations completed in phases for larger projects to minimize disruption. Our installers arrive promptly as agreed, using the right tools to measure, cut, prep surfaces, and secure carpet efficiently. Expect the process to wrap up according to the job size, allowing you to enjoy your floors quickly.
What does First choice carpet & flooring do with debris and waste after installation?
We remove and dispose of old flooring, including carpet from multiple rooms and tile from entryways, leaving your home clean and ready to use. Our team handles all waste generated from demolition, surface prep, and excess materials during the precise cutting and fitting process. You can walk on the new carpet right away without dealing with cleanup.
Why is hiring you better than attempting a DIY carpet installation?
Our professional approach uses specialized tools like power stretchers to secure carpet tightly, eliminating wrinkles and ensuring durability that DIY methods often lack due to missing equipment. We prep subfloors properly after removing old materials, preventing issues like uneven surfaces or voids that compromise longevity. This expertise delivers lasting results safer than tape-down or glue-down attempts without professional training.