Verify this business. It’s free.
Verify info such as opening hours, services, and more.
Nelson Electric,Inc. in Hot Springs, Arkansas
Hot Springs, AR, 71901 Photos
Services Offered
Highlights from the Business
About Nelson Electric,Inc.
We’re Nelson Electric, Inc., serving Hot Springs and Little Rock with comprehensive electrical solutions from residential wiring to industrial construction and design-build projects. Our team handles everything from aerial bucket truck work and fire alarm systems to generator installation and complete service upgrades, bringing technical expertise to every job we undertake.
Top Highlights From Customer Reviews
Nelson Electric provides prompt, professional service, often completing work under budget. Customers praise their communication, punctuality, and careful cleanup. Projects are managed with a high level of professionalism, and the team is dedicated to completing work efficiently and on time.
Top Reviews
-
Channely Orellana Diaz
2 years agoNice and quick responses, very professional and very hard working! best electrician out there! -
Melany Astrid
2 years agoDid an amazing job! -
Mark T.
3 years agoSimple version: I asked them to do a simple fluorescent-to-LED light exchange in my shop. They did the easy half and never came back, despite multiple calls and this letter. AND sent me an invoice for the whole job ! It's hard for me to express how Disappointed and Astonished that a business I once held in high-esteem so utterly failed me. Are they on the way out? Did I do something to offend? Here's the mildly worded letter I sent them 3 months later. Consistent with the rest of our interactions, I got no response: Dear Nelson Electric: Please help me understand. Early December 2022, I asked you to to revise the lighting system in my shop from Fluoro to LED. 'Twas a natural choice, because you wired and lit my shop in 2008 and did a really sweet job. The circuit box is a work of art. You sent a senior electrician and apprentice out Dec 13 and we had a good day. He surveyed the situation, did some research, gave me good advice, and brought all the bulbs needed. The difficult part was five 8-foot fixtures on a high ceiling that needed ballasts removed and circuitry restored before placing the 8-ft LED bulbs. Your team didn't have the necessary ladders/scaffold to reach the 3 difficult (16-ft high) fixtures, so they did the easier 2 and left me with the impression they would be back. I never got a call-back, so after about 2 months, I put a call into your general office, and eventually 2 calls to "Buddy," job scheduler? I emphasize all interactions were cordial and I think admirably honest, except for one thing: I THINK IT WAS JUST A DIFFICULT, LOW-PAY JOB AND NOBODY WANTED TO FINISH IT! Buddy told me during the first call that he would try to get the completion scheduled, but a couple weeks later during my second call, he was honest enough to tell me that he was having significant manpower shortage problems and he didn't think the job would be completed within 6 to 9 months, and when I asked if it would be appropriate for me to prep the work place and hire a friend independently to complete the job, he welcomed that option. I understand that. I've done my fair share of difficult jobs. But I don't really have a grasp on how a company with your reputation could start a job and verbally contract to finish it, then just blow it off. I got a bill for services invoice (attached) on December 17. It is my personal compulsion, my mission in fact, to pay such bills in full immediately upon job completion. But it is also my cautious character to avoid paying for jobs that have not been finished. The services and advice (and of course materials) that you provided were valuable to me. I'm not trying to get out of paying for that. But it cost me considerable $'s to buy and build a scaffold and hire a friend to complete the work and I think maybe some downward adjustment of your bill is in order. The invoice implies the work was completed. Thank you very much for your consideration. I'm sorry this is so long, but I wanted to make sure you had all the details. Invoice attached. Sincerely, Mark Taylor -
Taylor H.
10 years agoYes, I recommend this pro -
Kathy S.
10 years agoYes, I recommend this pro
Neighborhoods
- Lake Hamilton
- Piney
- Rockwell
- Pearcy
- Mountain Pine
- Lonsdale
- Royal
- Jessieville
- Fountain Lake
- Magnet Cove
- Avant
- Hot Springs Village
Extra Info
Features
- Electrician Services
- Generator Installation
- Home Remodeling
- Locally Owned
- Experienced Professionals
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Nelson Electric,Inc. determine pricing for electrical services?
We base pricing on the scope of work, materials required, and time needed to complete the job safely and correctly. Hourly rates apply for tasks like light fixture exchanges or wiring adjustments, while larger projects such as service panel upgrades receive custom quotes after an initial assessment. Homeowners can request a detailed breakdown upfront to understand all costs involved.
Do you offer free estimates for electrician work?
Nelson Electric,Inc. provides free estimates for most projects to help homeowners plan accurately. Our team evaluates the site first to account for any unique factors like access challenges or code requirements. This approach ensures transparent pricing without hidden fees.
Is Nelson Electric,Inc. licensed and insured for residential and commercial electrical projects?
We hold all necessary licensing and insurance to perform electrical work across Hot Springs and Little Rock, covering residential wiring, generator installations, and industrial projects. This protects homeowners from liability during service panel upgrades or conduit installations. Always verify credentials before hiring any electrician to ensure compliance with local codes.
What is your typical timeline for scheduling and completing electrical jobs?
Nelson Electric,Inc. specializes in generator installation alongside complete service upgrades for homes and businesses. Our photos show examples of residential meter and panel installations in Hot Springs, AR, demonstrating our capability. We also manage underground conduit trenching and exterior wiring to support these systems effectively.
What should I expect for arrival times and project timelines from Nelson Electric,Inc.?
We schedule jobs with clear arrival windows, typically within a 2-hour block, and communicate any delays promptly. Timelines vary by project size-for instance, a simple LED light exchange might take half a day, while full service upgrades require 1-2 days depending on scope. Coordinating in advance helps minimize disruptions to your routine.
How do you handle cleanup and debris after electrical work?
We remove all debris, including old wiring, conduit scraps, and packaging materials, leaving your property clean and tidy. For jobs involving trenching or panel installations, we restore the work area to its original condition where possible. Proper cleanup prevents hazards and makes the space immediately usable again.
