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Diamond Pest Solutions in Conway, Arkansas
1235 Sturgis Road, Conway, AR, 72034 Photos
Services Offered
Highlights from the Business
About Diamond Pest Solutions
At Diamond Pest Solutions in Conway, AR, we handle wildlife and pest control with hands-on care, like spraying yards thoroughly and tackling wasp nests even on holidays. Our team keeps you updated with texts and photos so you know the job’s done right. Families count on us for straightforward, effective protection around their homes.
Top Highlights From Customer Reviews
Diamond Pest Solutions provides prompt, thorough pest control with excellent communication. Technicians like John and Marshal are professional, informative, and address customer concerns effectively. Pricing is competitive, and service is often same-day. Customers report seeing dead bugs after treatment.
Top Reviews
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Kim Bartow
2 months agoEdit: I thought you'd understand why I put a negative review, but since you didn't, here's what I have to say. I strongly debated writing this review, but I've felt nothing but intense anxiety over what happened and do not want any potential customer to feel as awful as I do. I called because I wanted to have a second company look at a rodent problem in my crawlspace. Another pest control company had done so and quoted me $1200 to seal some vents. What ensued was a 31 minute and 19 second call where I was given advice on how to seal the crawlspace along with an advisory to schedule an appointment for the actual pest control service. I want it to be clear that I did not ask for advice. I did not request a long phone call. I wasn't trying to get a discount. I just wanted someone to confirm the presence of rodents and start baiting/trapping/etc. Circumstances changed. The repairs to my crawlspace turned into repairs to my foundation and crawlspace support beams. While I am thankful for the advice and am taking some of it into consideration, it is in no way information that I couldn't have found online, and it was not explicitly stated that customers should expect to pay for advice. When I called to cancel the pest control appointment (which includes signing a contact for a year's worth of service by the way), I was told I had to wait for a call back. That was the first red flag. What receptionist cannot cancel an appointment without speaking to a higher up? I didn't want to inconvenience anyone and thought it was unnecessary, but after spending over 6 minutes trying to explain why I didn't need the services, I understood why she wasn't allowed to do it herself. For those 6 minutes, my anxiety began to skyrocket because I was made to feel like an absolute burden. I was made to feel bad for the initial 30 minute call, where I was given advice that I appreciated but didn't necessarily ask for. I was told that call was actually an hour. Then, I was told that because of this advice I was saved over $2000, even though my initial quote from the other company was $1200, and I didn't ever plan to use their service anyway. I did not ask for a discount. I did not want another discount. I did not want to be relentlessly questioned and guilt tripped until I had to explain my tight financial situation. By the way, when I kindly told the guy who wanted $1200 to seal the vents that I was going to attempt to fix them myself, he told me "Absolutely. Thank you and have a great day!" You might not charge as much for your services, but you could certainly learn to respect the wishes of customers who want to cancel their service. That guy did. I gave you notice and signed no contract. I was under no obligation and was very polite, explaining myself when I should've just said goodbye. I even told you I'd consider getting quarterly treatments in the future because I just wanted the call to end. There won't be a future appointment now. If I need pest services, I'll go elsewhere. Also, it did not escape me that you sent a polite email summarizing our phone call, which is obviously in writing, while what was actually said during the call is not. I don't understand why you couldn't have just said all that during the call and moved on. It seems like you all are doing well business wise, so are you really that desperate for sales? I hope you understand why I'm upset, and please do better by your customers moving forward. -
Zack Schuermann
4 months agoThey offer a great service, reasonable price, and good communication. Unfortunately I had to cancel but its at absolutely no fault to them. The branch manager was very nice and helpful in offering solutions and I'd highly recommend them if you're looking for pest control. -
Brittany Owens
6 months agoAn honest family owned business that truly cares about their customers! They have worked with us to keep us as customers and I would recommend them to everyone. We literally find dead bugs on the lines where they've sprayed. All kinds of bugs! So I know it works. We have had them come more than once for bugs that tried to infest our homes and they are always over asap. And John A. does a great job every time he comes out. We are thankful to him for his work at our home and thank you Diamond Pest Control! Everyone is so nice also! I would give more than five stars if I could. -
Kirk Webb
6 months agoAlways does a great job! Above and beyond! -
Rob Denning, MBA
7 months agoI'm very impressed with the quality of the service, and at a very good price! Matthew just came out on a holiday and took care of a wasp nest that was between our window panes. He was very considerate and professional, and humble enough to call Eddie Spencer and ask for more advice on a tricky situation. Eddie has become a very good friend and he knows how to treat people with respect and consideration. It's a great company all around! I'm going to recommend them to all my real estate clients and friends!
Neighborhoods
- Mayflower
- Greenbrier
- Vilonia
- Wooster
- Holland
- Twin Groves
- Enola
- Mount Vernon
- Menifee
- Oppelo
Extra Info
Features
- Effective Pest Solutions
- Family Owned Business
- Good Communication
- Reasonable Prices
- Quality Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Diamond Pest Solutions determine pricing for pest control services?
We base our pricing on factors like the size of your property, the type of pests, and the scope of treatment needed, such as yard spraying or nest removal. Customers often note our reasonable prices alongside effective results, like dead bugs along treated lines. Contact us for a custom quote tailored to your home in Conway, AR.
Are you licensed and insured for wildlife and pest control work?
Diamond Pest Solutions operates as a family-owned business with technicians equipped to handle pest control safely and effectively around homes. We prioritize customer care through clear communication and thorough services. Families in the area rely on our straightforward approach for protection.
Does Diamond Pest Solutions handle wasp nests and yard spraying for pest control?
We tackle wasp nests, even on holidays, and provide thorough yard spraying as shown in our work around AC units, foundations, eaves, and lawns. Our technicians use backpack sprayers and long poles for comprehensive coverage. This ensures pests are addressed in hard-to-reach areas of your property.
What should I expect for scheduling and arrival with your pest control services?
We text you when the technician is on the way and send photos to confirm the job is complete, keeping you informed throughout. Services can be arranged flexibly, including holidays for urgent issues like nests. Expect clear updates so you know exactly when we arrive and what we accomplish.
How does Diamond Pest Solutions handle cleanup and after-care following pest treatments?
Our treatments focus on exterior applications like spraying yards, foundations, and eaves, leaving your home clean without interior mess. We provide photos of the work done, such as dead bugs along treatment lines, to show effectiveness. Your property stays protected with minimal disruption afterward.
Why is your professional pest control approach better and safer than DIY methods?
We use hands-on techniques like backpack sprayers for precise application around homes, targeting areas DIY sprays often miss, such as between window panes or under eaves. Professionals ensure safer handling of issues like wasp nests without risking stings or incomplete removal. This thorough method provides lasting protection that homeowners can verify through our updates.
