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Pettry Plumbing Heating & Air Inc in Bentonville, Arkansas
405 Southwest 6th Street, Bentonville, AR, 72712 Photos
Services Offered
Highlights from the Business
About Pettry Plumbing Heating & Air Inc
We’re Pettry Plumbing Heating & Air Inc, serving Bentonville with comprehensive home systems expertise. From emergency plumbing and drain cleaning to HVAC installation and maintenance, we handle everything your home needs-including water heaters, septic systems, and solar panel solutions. We focus on solving problems efficiently so your systems run smoothly year-round.
Top Highlights From Customer Reviews
Pettry Plumbing, Heating & Air provides prompt, professional service. Technicians are friendly and knowledgeable, offering clear explanations and efficient repairs. They are responsive and work quickly to resolve issues, including sourcing parts. Customers appreciate the fair pricing and are happy with the completed work.
Top Reviews
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Kellie Embree
11 months agoThanks again -
Teri McCormick
12 months agoThe owner, Jesse, is knowledgeable about repairs and will show up when an immediate need arises. -
James Bunyard
12 months agoJesse's a great guy and professional to do business with. -
M
2 years agoHad Jesse (the owner) out to my house to fix my thermostat. Although he was friendly enough and seemed to be pretty knowledgeable, I can't help but feel like he took advantage of me and my situation. My thermostat stopped working properly and it turned out to only need a new fuse and to plug in a wire that was already there, just not connected by previous installer. This was a 10 minute job that cost me $433!! Before starting any work he made me sign agreement to pay amount. $135 diagnostic (asked me what happened), $7 for fuel charge (because the other $429 wouldn't cover a 6mi round trip), and $250 in labor (he installed a fuse and plugged in my thermostat...) plus tax. To his defense, I did agree to pay the described amount prior to his work. However, he could sense the desperation as I requested a service on short notice given I had dogs at home without AC on a 80*+ day while I was at work. In preying on that desperation, he explained the labor charge prior to the service with potential of it being a much bigger job. Maybe if it had been, he might not have charged me more than what we agreed. And I might have felt fair with his price. That said, if it costs you little to no time, money, or effort, give your customer a damn break and you might be the one they call again next time they have an issue! After this experience, I will NEVER do business with Je$$e again! Update - After this service I spoke with two other companies (Benton County Heat/Cooling and Comfort Living - both here in Bentonville) who I contacted at the same time, but unfortunately were not available until later in the day. I ended up calling them both back the day after and explained to them the service I had done (less than 30 minutes) and asked how much it would have costs if I had waited a couple of hours more for them. I was quoted $98 (Benton County) and $112 (Comfort Living) plus tax. They were in shock when I told them how much I got charged, just as I still am. Unbelievable. Do yourself a favor and call one of the other guys and save yourself some money and frustration! -
Jerry Carsten
2 years agoSame day ! Always does exactly what they say ,very informative, professional
Neighborhoods
- Centerton
- Bella Vista
- Highfill
- Gravette
- Cave Springs
- Rogers
- Siloam Springs
- Decatur
- Gentry
- Springtown
- Pea Ridge
- Avoca
Extra Info
Features
- HVAC & Plumbing Experts
- Appliance Repair Services
- Fast Project Completion
- Fair Prices
- Nice and Knowledgeable
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Pettry Plumbing Heating & Air Inc offer free estimates for HVAC and plumbing services?
We provide free, no-obligation estimates after assessing your home's specific needs, such as system age, size, and any issues like temperature inconsistencies or unusual noises. Pricing is determined by factors including parts, labor, and the scope of work like HVAC installation or drain cleaning. This upfront evaluation helps ensure accurate quotes tailored to your situation.
Are you licensed and insured for plumbing, HVAC, and excavation work?
Pettry Plumbing Heating & Air Inc holds the necessary licensing and insurance required for all our services, including HVAC contracting, plumbing, appliance repair, and excavation. We follow local permitting requirements and industry standards to ensure safe, compliant work on your home systems. Homeowners can request verification of our credentials before starting any project.
Does Pettry Plumbing Heating & Air Inc handle water heater installation and septic system services?
We manage comprehensive home systems including water heater replacements, septic system maintenance, and solar panel solutions alongside our core plumbing and HVAC services. Our team also performs excavation for related tasks and HVAC installations like York or Guardian outdoor condenser units. This full scope allows us to address interconnected issues efficiently in one visit.
What is your typical timeline and arrival window for scheduling service appointments?
We schedule appointments with clear arrival windows, typically within a 2-hour block, and aim to complete standard HVAC maintenance or plumbing repairs in one day. Larger projects like AC unit installations follow a defined timeline from estimate to completion, including any needed permitting. Expect a confirmation call the day before to confirm details and prepare your home.
Does Pettry Plumbing Heating & Air Inc clean up after HVAC service and plumbing jobs?
We leave your home clean and tidy after every job, removing all debris from services like outdoor AC condenser installations or drain cleaning. Our technicians use drop cloths and shoe covers to protect floors and furnishings during work on systems such as water heaters or septic setups. This ensures your space is restored to its original condition once we finish.
Why is hiring you safer and more effective than attempting HVAC or plumbing repairs as a DIY project?
Professional approaches involve proper tools and diagnostics, like checking refrigerant levels, static pressure, and electrical connections, which prevent risks such as electrical hazards or system inefficiencies common in DIY attempts. We verify installations against manufacturer specs to extend equipment life and avoid costly failures from improper sizing or ductwork issues. Trained technicians ensure compliance with codes, safeguarding your home and warranty coverage.
