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Arrow Pro Services in Gilbert, Arizona
Gilbert, AZ, 85296 Photos
Services Offered
Highlights from the Business
About Arrow Pro Services
We’re Arrow Pro Services, your Gilbert HVAC partner for AC installations, heat pump setups, and repairs that actually get fixed right the first time. Our technicians show up when promised, diagnose problems other companies miss, and explain everything clearly so you understand what’s happening with your system. Since 2022, we’ve been helping Arizona families stay comfortable year-round with honest service and follow-up maintenance that keeps units running strong.
Top Highlights From Customer Reviews
Arrow Pro Services quickly diagnoses and resolves HVAC issues, often succeeding where others have failed. Technicians like Bryson and Ryan are prompt, courteous, and explain repairs clearly. Customers appreciate the company's efficient service, professionalism, and avoidance of high-pressure sales. Installation and ongoing maintenance are also strengths.
Top Reviews
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Don McClellan
1 year agoI can't say enough good things about Arrow Pro Services! They installed our units 4 years ago and continue to look after them and service them. They are not only knowledgeable, but good at explaining what they are doing to a novice. -
Channing Judd
2 years agoCan't say enough good things about Arrow Pro Services! Austin, Jared and Bryson came out to remove my 19 year old unit that had kicked the bucket. They had the new ac and heat pump in quickly and took the time to explain the entire process and patiently answered all of the questions that I had! They took what was a stressful situation and made it easy and comfortable! -
Mary T
2 years agoBryson and Austin were great! Bryson came out the next morning, figured out what other A/C companies could not figure out, why one room was always colder, heat not working. We thought we'd need to put it in ductwork but Bryson got into our attic and figured out the default was still on (for gas) but our house is electric. Most companies were charging $195 to diagnose (and they couldn't find the issue); this was $80 and they got the job done. Arrow Pro Services is the only HVAC company we'll use! -
Fred Burns
2 years agoBryson showed up at our house in the time we were told he would be there. He quickly discovered what the problem was and fixed our A/C unit. We were very pleased with his professionalism. Dealing with Bryson was a very pleasant experience. We will definitely call on Arrow Pro Services for any A/C problems in the future -
Carolyn Brooks
2 years agoArrow Pro Services came and fixed our AC - and our technician was professional and courteous.
Neighborhoods
- Chandler
- Mesa
- Queen Creek
- Tempe
- Apache Junction
- Scottsdale
- Guadalupe
- Gold Canyon
- Fountain Hills
- Paradise Valley
Extra Info
Features
- Professional HVAC Technicians
- Fast, Reliable Service
- Quality AC Installation
- Excellent Customer Service
- Experienced in HVAC
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Arrow Pro Services determine pricing for AC installations and heat pump setups?
We base pricing on factors like your home's size, the complexity of the installation, and the specific equipment needed, such as Amana or Bosch units. Our quotes include labor, materials, and any necessary removal of old units to give you a clear total upfront. This approach ensures you get an accurate estimate tailored to your HVAC needs without hidden fees.
Do you offer free estimates for HVAC repairs?
We provide free estimates to assess your AC or heat pump issues before any work begins. This lets you understand the scope and cost without commitment. Our technicians use this time to diagnose problems thoroughly, like uneven room temperatures or heating failures.
Is Arrow Pro Services licensed and insured for HVAC work in Gilbert, AZ?
We hold the required licensing and insurance to perform HVAC installations, repairs, and maintenance safely and legally. This covers general liability and workers' compensation to protect your property and our team during service. You can request proof of our credentials when scheduling.
Do you handle heat pump installations and repairs for issues other companies miss?
Arrow Pro Services installs heat pumps like Bosch units and diagnoses tricky problems, such as why one room stays colder or heat fails to work properly. Our technicians inspect the full system, including indoor air handlers and outdoor units, to identify overlooked issues. We explain findings clearly so you know exactly what's needed.
What should I expect from Arrow Pro Services regarding arrival times and scheduling?
We arrive within the promised time window, often the next morning for urgent AC repairs, with technicians like Bryson showing up exactly when scheduled. Our process includes quick diagnostics and fixes to minimize disruption to your day. You receive clear updates on timelines for installations, which we complete efficiently.
Why is hiring you better than attempting HVAC repairs yourself?
We use specialized tools and expertise to diagnose hidden issues, like airflow problems or faulty components, that DIY methods often miss and can worsen. Professional installations, such as rooftop units or utility closet air handlers, follow codes for safety and efficiency, avoiding risks like electrical hazards or refrigerant mishandling. Our follow-up maintenance keeps systems running longer, saving you from repeated breakdowns.
