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Zippers Heating and Cooling in Mobile, Alabama
733 Lakeside Drive West, Mobile, AL, 36693 Photos
Services Offered
Highlights from the Business
About Zippers Heating and Cooling
At Zippers Heating and Cooling in Mobile, AL at 733 Lakeside Dr W, we handle heating and cooling repairs like fixing drains and safety switches to keep your system running smoothly. Our technicians take time to address every concern on the job. Serving the local area, we focus on straightforward HVAC solutions for homes.
Top Highlights From Customer Reviews
The business provides excellent service, with Jason being specifically praised. The team, including Leroy and Derek, addresses concerns and fixes issues effectively. Kristen ensures customers are taken care of, and the company follows up to resolve problems from initial installations.
Top Reviews
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Duwyne Williams
10 months agoIf your home warranty people send this company out to you immediately ask for a new company. They are unprofessional and they not good at all. The technician came in my house looked at the ac unit and said I need a new one. The company told me that when their technician come out they not suppose to diagnose anything and that the first technician did me a favor adjusting my ac unit in my attic because it was leaking which was the reason they was called out for in the first place. The first technician came out on Monday said the reason ac unit was leaking was because it had shifted so he straighten it and cut the ac unit on said it was good. Tuesday I had water running through the ceiling then it collapsed. The first picture is be for he suppose to so called fixed my leak . It had water damage . The other picture are after they fixed it you can see the water dripping. -
M S
2 years agoUPDATE: 12/11/2023 Kristen kept her word and made sure that we got taken care of Leroy and Derek made to to address any and all concerns we had as they fixed the issues with the drain and safety switch. Now a month going strong the unit has shown none of the previous issues and we are very happy. UPDATE: 11/7/2023 Kristen contacted us about the issues and scheduled a team to come out and fix the issues from initial install. Today a team of four gentlemen came out and repaired the drain issue, installed a new drain safety switch, and verified that the heating and cooling were operating correctly before leaving. In May of 2023 because our AC wasn't cooling the house and was blowing warm air. The first company they sent was respectful, helpful, and a pleasure to work with. When the repair was not enough in June 2023 the warranty company sent in a new company, Zippers. The supervisor Jason was quite rude and condescending insisting that if my husband needed to know about what needed to be done that he should call him directly instead of just sending an email with the issues, what need to be fixed and are options. Jason tried to convince me that I I needed to go through them directly and pay out of pocket for a new AC unit in the amount of about $8,500 rather than use my warranty company because the warranty company probably wasn't going to pay more than $1,500 if that much and it could take weeks before they got approval. When I stated I did not have that kind of money lying around to just throw at him to replace the entire AC unit. He said we could just finance with him and he could have that done within 24 hours. Despite me saying multiple times I need to discuss it with my husband and I would like information to share with him. He told me just to have my husband call him and he would discuss what was needed to be done with him so they could come to an agreement. Jason made sure to tell me that if we didn't go through them directly and pay out of pocket, either cash, credit card or through financing that they would not warranty either their work or the parts that they used despite the fact that they ordered all of the parts and they were doing the work. -
Theresa Mares
2 years agoJason is awesome! Thank you for your excellent service!!!
Neighborhoods
- Prichard
- Saraland
- Chickasaw
- Creola
- Bay Minette
- Theodore
- Grand Bay
- Axis
- Eight Mile
- Satsuma
- Tillmans Corner
- Irvington
Extra Info
Features
- HVAC Experts
- Professional Technicians
- Excellent Service
- Addresses All Concerns
- Quality Workmanship
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Zippers Heating and Cooling offer free estimates for HVAC repairs?
We provide detailed quotes based on the specific issues with your heating and cooling system, such as drain clogs or safety switch problems. Pricing depends on the scope of work needed after our technicians inspect the unit on-site. Contact us to schedule a visit and get a custom estimate tailored to your home's needs.
Are you licensed and insured for HVAC work?
Zippers Heating and Cooling carries the necessary licensing and insurance required for HVAC services in Mobile, AL. Our team follows local regulations to ensure safe and compliant installations and repairs. We handle tasks like rooftop units and air handlers with proper certifications for refrigerant handling.
Does Zippers Heating and Cooling handle drain and safety switch repairs on HVAC systems?
We specialize in repairing drains and safety switches to prevent system shutdowns and maintain smooth operation. Our technicians address these common issues during service calls, ensuring your unit runs efficiently. This includes checking related components to avoid repeat problems.
What is your typical timeline for scheduling and completing HVAC repairs?
We aim to schedule appointments promptly for local Mobile area homes, with technicians arriving within agreed time windows. Most repairs, like fixing drains or safety switches, are completed in one visit unless parts need ordering. Our team communicates expected timelines upfront to help you plan.
Does Zippers Heating and Cooling clean up after HVAC installations and repairs?
We leave your home clean and tidy after every job, removing debris from repairs or installations like Goodman units and air handlers. Technicians use protective measures during work to minimize mess. Expect your space to be as neat as we found it, focusing on practical site restoration.
Why is hiring you for HVAC repairs safer than attempting DIY fixes?
Our professional approach involves thorough inspections to address all concerns, such as drains and safety switches, preventing hazards like water damage or electrical issues. DIY attempts often miss underlying problems, leading to system failures or safety risks. We use proper tools and methods to ensure long-term reliability without endangering your home.
