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Integrity Services Heating and Cooling in Madison, Alabama
Madison, AL, 35758 Photos
Services Offered
Highlights from the Business
About Integrity Services Heating and Cooling
We’re Integrity Services Heating and Cooling in Madison, AL, and we handle everything from new system installations to ongoing maintenance and repairs. Our team takes pride in showing up prepared, answering your questions thoroughly, and leaving your space cleaner than we found it.
Top Highlights From Customer Reviews
Integrity Services provides professional and efficient HVAC services, including new system installs and maintenance. Technicians are knowledgeable, thorough, and clean up after work. The office staff is helpful and communication is easy via text. Customers appreciate the prompt service and clear explanations.
Top Reviews
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John Johnson
2 months agoSeveral years of reliable service. When units finally were no longer cost effective to repair they did an excellent job replacing with new equipment. -
Robert Wolff
2 months agoCody and Jonah, were prompt, courteous and extremely neat and clean. They installed new duct work in our attic for an extension on a porch conversion to a four-season room and we couldn't be happier with the service they performed. On a separate note, on completion of the room Bill and Cody returned to hook up the vents and to also clean out DRYER VENT, they did an amazing job. A great company to work with, with great employees form scheduling to completion of the job. Highly recommend Integrity Services. -
Rich Bodin
2 months ago"5 Stars to Megan & Brandon! I had a fantastic experience working with Megan at Integrity Services Heating and Cooling. She was incredibly helpful and knowledgeable when assisting me with an issue regarding my semi-annual service call. It is rare to find a customer care representative who is as courteous and friendly as she is professional. She made the entire process seamless and stress-free. If you're looking for a company that truly values customer care, Megan is the best!" Brandon, my service tech, provided exceptional service during my semi-annual HVAC maintenance. Brandon was extremely knowledgeable, identifying and explaining current issues with both my units. He was incredibly courteous, friendly, and professional. I highly recommend requesting him at Integrity Services!" -
Denise-Nathaniel Miller
2 months agoWe purchased a completely new system from Integrity in 2021, and although I don't usually write reviews, they truly deserve one. Since the installation, they've also handled all of our maintenance, and over the years I've consistently been impressed with their service and professionalism. One thing I really appreciate is how easy they make communication-they send text reminders for maintenance, and I can even schedule appointments through text, which is incredibly convenient. Because of how great our experience has been, I also signed up for Integrity to maintain my mom's unit at her home. After working with them for several years now, I can confidently say they're reliable, responsive, and a company I trust. -
Chuck Allen
2 months agoA genuine pleasure to work with everyone associated with Integrity Services. The sales guy, Brian, was courteous, knowledgeable and incredibly patient answering all my questions. The installation team, Bill and Dan, showed up right on time and did a superb job getting everything up and running for us ... and in less time than expected. I didn't get her name, but the lady in the office was also very pleasant and helpful on the phone. Oh by the way, the product seems to be as good as advertised and expected as well!
Neighborhoods
- Triana
- Tanner
- Harvest
- Athens
- Ardmore
- Capshaw
- Belle Mina
- Mooresville
- Lester
- Meridianville
- Hazel Green
- Normal
Extra Info
Features
- Professional Technicians
- Quality HVAC Systems
- Exceptional Customer Service
- Reliable Maintenance
- Knowledgeable Sales Team
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Integrity Services Heating and Cooling offer free estimates for HVAC installations or repairs?
We provide detailed quotes after assessing your home's specific needs, such as system size, ductwork condition, and layout factors. This ensures accurate pricing tailored to your situation without unexpected charges later. Contact us to schedule an on-site evaluation at no upfront cost.
Are you licensed and insured for HVAC work?
Integrity Services Heating and Cooling holds all necessary licensing and insurance required for HVAC installations, repairs, and maintenance in Madison, AL. Our team carries general liability and workers' compensation coverage to protect your property and ours during service. We comply with local permitting and EPA standards for handling refrigerants safely.
Does Integrity Services Heating and Cooling handle new HVAC system installations and ductwork modifications?
We manage complete HVAC installations, including brands like Trane and Lennox, from outdoor condenser units to attic air handlers and flexible ductwork. Our technicians also perform ductwork evaluations and modifications under crawl spaces or in attics to optimize airflow and efficiency. This full-service approach ensures your system performs as designed for your home.
What should I expect for scheduling and arrival times with you?
We confirm appointments promptly and provide clear arrival windows, showing up prepared with the right tools and parts. Installation timelines vary by project scope but typically span from quote to completion within days to weeks, including any needed permits. Our team communicates updates to minimize disruption to your routine.
How does Integrity Services Heating and Cooling handle cleanup after HVAC service?
We leave your space cleaner than we found it by using drop cloths, shoe covers, and thorough debris removal after every job. This includes vacuuming work areas, disposing of old equipment properly, and wiping down surfaces affected by the service. Homeowners appreciate our attention to detail in maintaining a tidy environment post-installation or repair.
Why is hiring you safer and more effective than attempting HVAC repairs as a DIY project?
Our professional approach involves precise diagnostics with tools like multimeters, proper refrigerant handling per EPA rules, and load calculations to avoid undersized or oversized systems that waste energy. DIY efforts often overlook duct leaks, static pressure issues, or code-compliant installations, leading to inefficiency, higher bills, or safety hazards like electrical faults. We follow manufacturer standards for longevity and performance, providing peace of mind through verified results.
