Imagefloors LLC in Springfield, Massachusetts

Top Reviews

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  Harsh Patel

  6 months ago
  didn't do a bad job with the floor but there was a misunderstanding on the wall and we asked to have it done with full flexibility on scheduling but when i texted to follow up on getting the wall added i never got a response. was left hanging with only the floor done but not the wall and i did want the wall. other than that did a decent job on the floor. giving a 3 because i didn't get the full job i wanted
• J

  Jordan Healy

  1 year ago
  Had them install an epoxy floor in my garage. Looked like a good install, held up 3 months then product was ruined. It's been 6-8 months of calling and false promises. I wouldn't recommend them. Go with Sherwin Williams for epoxy flooring, they stand by their product.
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  Susan Thibault

  2 years ago
  What a nightmare! Over a month of chasing, with a lot of empty promises to come back to fix the job which Dan agreed was not finished...he apologized and promised to "make it right" for us. After initial "completion" with final payment, garage floor was very rough and he agreed to come back to use a better product. He admitted that after leaving the first time, he thought the floor needed a 2nd coat and disclosed that he used a different product than he normally uses..which he didn't mention to us until we called and texted several times. We constantly had to chase him to finish the job which is STILL NOT DONE!! ..after coming by the 2nd time, the result was still the same with no gloss/shine or smooth finish as contracted. My friend ran his hand over the floor and the jagged pieces, cut his palm. (side note: he spilled product on our new driveway but lied to my husband saying it was coffee...so, our new driveway has a very noticeable stain.) BUYER BEWARE... Dan will say he's available, bid the job cheaper than his competition, doing a less than acceptable job, promise to make it right and then, Good luck getting the promised end result! EXTREMELY DISAPPOINTED!! * This business is not accredited by the BBB!
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  Mary Carleton

  2 years ago
  I reside at a condo neighborhood. I observed work being done on some of the garages close by. I was so impressed by the work being performed by Dan and Shawn that I had mine done 4 days ago (11/2023). Both were very professional and kind during their work. They explained the process, checked their work between applications and temperatures involved with drying time. Because of their work, presentation, and nice demeanor they became very busy with many of us wanting our garages done. In addition several home owner moving to our community previously had their garages done years ago by the same company. So I feel that I had a great experience watching excellent work from men who did their job well together, helped me move some heavy things, and left the area clean and beautiful. The work was also very affordable and less than multiple estimates I received previously. Mary C, Feeding Hills
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  Robin Wysocki

  3 years ago
  We just had the epoxy floor coating done to our garage floor a few days ago. We were apprehensive because we hadn't had this done before. We called Dan on Friday and he came the same day to assess and quote us. And then his crew came the following day to start and they finished the following day! It was amazing. He spent a great deal of time explaining the process thoroughly and he listened to our concerns. He let us choose our colors and speckle colors and showed us samples and several pictures to help us with our decision. The outcome is just fantastic! It's just too beautiful to park on it, lol. We are extremely pleased with their professionalism, timeliness and performance. We highly recommend everyone to do this to their floors and absolutely use this company!!