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Tile Tools HQ in Chandler, Arizona
401 East Ray Road, Chandler, AZ, 85225 Services Offered
Highlights from the Business
About Tile Tools HQ
We’re Tile Tools HQ in Chandler, Arizona, specializing in carpet installation and contracting services for residential and commercial spaces. Our team handles everything from measuring and site preparation to cutting, seaming, and finishing installations with precision. We bring hands-on expertise and attention to detail to every project, ensuring your floors are installed to industry standards.
Top Highlights From Customer Reviews
Offers a great selection of tile, pavers, and granite slabs with a complete inventory. Showroom staff are helpful and knowledgeable, especially Nate in granite. Fast unloading for warehouse pickups. Military discounts available with ID. Personalized service and a relaxed atmosphere are noted.
Top Reviews
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Mitch L
2 weeks agoGreat selection of products. Prices are decent but definitely not cheap. I had to go through a return and I made another purchase of the same product different color. The only reason for the three star instead of five is because when you go through a refund they will keep an energy surcharge, which shouldn't be a charge in the first place. Other than that, employees are great! -
Shelley Arredondo
3 months agoFirst time ever leaving a review, it was just that bad. My husband and I bought our tile at the showroom in Gilbert where Steven was great and helpful. We then went to pick up our tile at the warehouse in Chandler. Elvia was our customer service rep that took our estimate paperwork. After waiting over an hour we decided to leave and go to lunch, we left our number with Elvia to please contact us when our tile was ready. No one ever called us. When we returned no one seemed to know what was going on or who we were, they argued that we didn't have our paperwork. After waiting a total of 4 hours we finally left! Terrible customer service. We sat outside for hours, no one ever asked if we needed help. We left with no tile and a wasted day. Find another place, don't waste your time here. -
Jesse
4 months agoComplete lack of customer service and poor communication. Wouldn't recommend but they have a monopoly on products that are commonly needed by most consumers. -
İbrahim Güllü
1 year agoBest people here , they are helping you for backing , fast unloading, friendly people thank you !!! -
Michael “TFN” George
1 year agoGreat selection. Excellent quality. Appropriately priced. PROTIP: ask for military discount. ID must be physically presented.
Neighborhoods
- Gilbert
- Tempe
- Mesa
- Ahwatukee Foothills
- Queen Creek
- Guadalupe
- Sun Lakes
- Scottsdale
- Paradise Valley
- Fountain Hills
Extra Info
Features
- Tile & Countertop Experts
- Great Selection
- Excellent Quality
- Military Discount
- Fast Unloading
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Tile Tools HQ determine pricing for carpet installation?
We calculate pricing based on precise room measurements, material selections, and the scope of work including site preparation, cutting, seaming, and finishing. Carpet products offer a great selection with excellent quality at appropriately priced levels, though not the cheapest option available. Contact us for a custom quote tailored to your residential or commercial project.
Do you offer free estimates for carpet installation?
We provide free estimates after conducting accurate measurements of your space to ensure the right amount of carpet and a perfect fit. This helps homeowners understand the full cost upfront without any obligation. Our team will discuss your needs and deliver a detailed breakdown during the consultation.
Is Tile Tools HQ licensed and insured for carpet contracting services?
We maintain full licensing and insurance required for carpet contracting in residential and commercial spaces in Chandler, Arizona. Our hands-on expertise ensures compliance with industry standards throughout every project. Homeowners can request verification details when scheduling services.
Are you licensed and insured for tile installation and countertop services?
Tile Tools HQ is fully licensed and insured to handle tile installation and countertop professional services alongside our carpet expertise. We prioritize safety and quality in all installations for both residential and commercial clients. This coverage protects your property during the entire process.
What should I expect from Tile Tools HQ regarding project timelines and arrival?
We schedule projects with clear timelines based on room size, layout, and any subfloor preparation needs, typically completing standard installations efficiently. Our team arrives on time with all necessary tools for measuring, cutting, seaming, and finishing. Expect a detailed schedule upfront so you can plan accordingly.
How do you handle cleanup and debris after carpet installation?
We remove all waste materials including excess carpet, padding, and debris generated during site preparation, cutting, and installation. Our process leaves your space clean and ready for immediate use, with edges trimmed and tucked neatly. Proper disposal ensures no hazards like loose nails remain on your property.
