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Floors Direct in Norfolk, Virginia
5888 Curlew Drive, Norfolk, VA, 23502 Services Offered
Highlights from the Business
About Floors Direct
At Floors Direct on 5888 Curlew Dr in Norfolk, VA, we handle all your carpet contracting needs from precise installations to seamless replacements. Our hands-on approach covers residential rooms and high-traffic spots alike, ensuring every job fits your space just right. Stop by or reach out to see how we can refresh your floors.
Top Highlights From Customer Reviews
Floors Direct provides professional and prompt flooring services, from selection to installation. Pete and his team excel in customer service, offering knowledgeable, patient guidance. They are experienced in leveling floors and installing various materials with great attention to detail. Customers appreciate their honesty and ease of communication. Highly recommended.
Top Reviews
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Katie T.
4 years agoThey did an amazing job evening out our basement floor and installing the tile. They enjoy their work and pay attention to detail! Great company! -
Patricia C.
5 years agoGreat experience from selection to install. Experienced in all aspects of the job. Patient and professional, great at communication and follow up. This will be the business I use for flooring from now on. I recommend this company, without reservation. -
Goli A.
5 years agoThis is a family run business that excels at customer service. I loved that the owner, Pete, came out to meet with us for both carpets we had installed. He is easy going/not pushy, and very knowledgeable. And we love our carpets. I highly recommend! -
Roxanna A.
6 years agoVery professional work and fast. -
Meagan P.
6 years agoThis was an amazing experience. We had no idea where to start. We wanted to replace a decades-old linoleum flooring in our business. The guys had to scrape up the old flooring, then level the floor because it was incredibly uneven. The new tile they've put down is amazing. Every joint is tight. The floor has a light spring to it - very good for those of us constantly on our feet. The work was immaculate - nothing to clean up. The job could not be more perfect. Pete and his guys are really the best. Pete's a straight shooter - you know exactly what you're going to get. He delivers on his promises. It's an unbelievably beautiful job. Highest recommendation.
Neighborhoods
- Portsmouth
- Chesapeake
- Virginia Beach
- Hampton
- Newport News
- Poquoson
- Smithfield
- Suffolk
- Yorktown
- Carrollton
- Isle of Wight
- Gloucester Point
Extra Info
Features
- Experienced Flooring Contractor
- Family-Owned Business
- Excellent Customer Service
- Professional Installation
- Attention to Detail
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Floors Direct determine pricing for carpet installation?
We provide fair pricing based on several factors specific to your project, including the type of carpet you select, the square footage of the area, and any additional services needed such as furniture moving, old carpet removal, or stair installation. During our free estimate, we'll measure your space, discuss your carpet choice, and provide a detailed written quote that breaks down all costs so you know exactly what to expect before we begin work.
Are you licensed and insured?
Floors Direct maintains proper licensing and insurance to protect both our team and your home during installation. When you contact us for a quote, we're happy to verify our credentials and answer any questions about our qualifications. This protects you in case of any accidents or unforeseen issues during your flooring project.
What specific carpet services does Floors Direct handle?
We handle comprehensive carpet contracting for both residential rooms and high-traffic commercial spaces, including precise installations, seamless replacements, subfloor preparation, and carpet repairs. Whether you need carpet installed in a single room, throughout your home, or in a business setting, our hands-on approach ensures the work fits your space and needs exactly. We also manage old carpet removal and can discuss furniture moving options during your estimate.
How far in advance should I schedule my carpet installation?
Floors Direct recommends scheduling your installation with enough advance notice to ensure your carpet has arrived and we can coordinate the best timing for your home or business. During your free estimate, we'll discuss your timeline and availability, and we can work with you to find a convenient appointment window. We'll also confirm that all materials are ready before our team arrives to complete the job.
What does Floors Direct do with old carpet and debris after installation?
We handle the removal and disposal of your old carpet as part of our installation service, so you don't have to worry about hauling it away yourself. Our team will clear the work area and leave your space clean and ready to use once the installation is complete. If you have questions about specific cleanup needs or debris handling for your project, we can discuss those details during your initial estimate.
Why should I hire a professional installer instead of attempting carpet installation myself?
Professional carpet installation requires specialized equipment like a power stretcher, which is essential for proper carpet laying and longevity. Improper installation can lead to wrinkles, premature wear, and voided manufacturer warranties. Our experienced team handles subfloor preparation, precise measurements, and quality craftsmanship to ensure your carpet performs well and lasts longer, plus we stand behind our work with a guarantee.
