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Alexandria Green Carpet & Rug Cleaning in Alexandria, Virginia
8494 Richmond Highway, Alexandria, VA, 22309 Photos
Services Offered
Highlights from the Business
About Alexandria Green Carpet & Rug Cleaning
We’re Alexandria Green Carpet & Rug Cleaning, serving the Alexandria area with deep cleaning solutions that tackle everything from pet accidents to stubborn stains. Our approach focuses on restoring your carpets and rugs to their best condition, whether you need residential cleaning or specialized stain removal services.
Top Highlights From Customer Reviews
Alexandria Green Carpet & Rug Cleaning provides professional and affordable service, specializing in pet stain removal. Tom is responsive, knowledgeable, and offers helpful cleaning tips. Customers praise the company's effective cleaning, prompt service, and gift certificates.
Top Reviews
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Liz Connolly
1 month agoWe just moved to the Alexandria area and I did a lot of shopping around for someone to clean our rugs for a reasonable price. I originally went with a cheaper company, which was a big mistake. (They cancelled on me 5 minutes after my service window ended even though I called multiple days that day to confirm someone was coming). I called Tom the same day to get something set up. He was responsive and dependable. My rugs look and smell great, we had a senior dog, so there was definitely some pet odors that are thankfully gone now. -
Emily Praktish
2 months agoGreat experience with Tom. He cleaned my carpets in Alexandria and they look almost new. -
Ron Floyd
2 months agoPicked up our rug when promised and returned it faster than promised. They do a great job. -
Starla Miller
2 months agoTom responded quickly and completed the services as agreed! -
Amanda Holmes
3 months agoI would not recommend this company at all. My experience was extremely disappointing from start to finish. The first time he came to "clean" my carpet, he used an old, rusted rotary machine that only scrubbed the surface and didn't actually extract anything. My carpets still looked dirty immediately after, and when I vacuumed, I pulled up huge clumps of gray gunk that showed nothing was actually cleaned. After I complained, he came back out to re-clean, but this time he used an old shampoo machine - the exact kind I could have rented myself at Home Depot. Again, no real extraction, just more soap. Now my carpet has a sticky residue that you can literally feel when you walk on it, and I'll have to pay someone else to fix it and remove the buildup. He also took my 8x10 rug "to clean" and brought it back a week later looking no better at all. No improvement, no deep clean - nothing. What's even more concerning is that it seems like any negative reviews get removed, which is very misleading for customers trying to choose a service. Based on what I experienced, I definitely should have been refunded at least half my money, if not all of it. Now I'm stuck needing to hire a real professional to re-clean my carpets properly. Completely disappointed and would not recommend.
Neighborhoods
- Arlington
- Falls Church
- Baileys Crossroads
- Lincolnia
- Rose Hill
- Franconia
- Springfield
- Annandale
- Fort Washington
- McLean
- Burke
- Idylwood
Extra Info
Features
- Professional carpet cleaning
- Stain removal experts
- Reliable and affordable
- Pet stain specialists
- Upholstery cleaning services
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How much does Alexandria Green Carpet & Rug Cleaning charge for carpet cleaning, and do you offer free estimates?
We determine pricing based on the size of the area, level of soiling, and specific needs like stain removal or pet accidents. Free estimates are provided after inspecting the carpets or rugs to ensure an accurate quote tailored to your home. This approach helps avoid surprises compared to flat-rate guesses from less thorough services.
Are you licensed and insured for carpet cleaning services?
Alexandria Green Carpet & Rug Cleaning carries the necessary licensing and insurance to protect your home during carpet, rug, upholstery, and water damage work. Our professional technicians follow industry standards to minimize risks. Homeowners can verify these details directly with us for peace of mind.
Does Alexandria Green Carpet & Rug Cleaning handle pet stains, upholstery cleaning, oriental rugs, and water damage?
We specialize in deep cleaning for pet accidents, vomit, and set-in stains on carpets and rugs, as well as upholstery cleaning that shows clear before-and-after results. Oriental rugs are cleaned and hung to dry in our professional facility, and we address water damage restoration needs. These services restore items to their best condition without damage.
What is your typical timeline for scheduling and completing a carpet cleaning job?
We schedule appointments based on your availability, with technicians arriving within agreed windows to fit your routine. Cleaning times vary by room size and soil level, often showing distinct cleaning patterns as visible progress. Rugs may require additional drying time at our facility before return.
How does Alexandria Green Carpet & Rug Cleaning handle cleanup and leave the home after service?
We extract all soiled water using powerful equipment, leaving carpets with clean lines but slightly damp to dry fully within hours. Technicians tidy the work area, removing any debris or equipment promptly. Keep pets and furniture off treated areas until dry to prevent re-soiling.
Why is your professional carpet cleaning method safer and more effective than DIY attempts?
Our deep cleaning process uses specialized machines to reach embedded dirt, pet urine crystals, and stains that household rentals or sprays miss entirely. DIY often leaves residue that attracts more soil, while we fully extract contaminants for longer-lasting freshness. Professionals identify fiber types to apply safe solutions, avoiding shrinkage or color fading common in home methods.
