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Alley’s Tree Service in Virginia Beach, Virginia
3168 Holland Road, Virginia Beach, VA, 23453 Services Offered
Highlights from the Business
About Alley’s Tree Service
At Alley’s Tree Service in Virginia Beach at 3168 Holland Rd, we handle tree removal and stump grinding, pruning, cabling and bracing, plus log hauling and storm cleanup across Hampton Roads. Our certified arborist offers consultations for tree health and insurance claims. Serving Va Beach and beyond from 23453.
Top Highlights From Customer Reviews
Alley's provides tree removal, landscaping, and lawn care. They are professional and friendly, offering free estimates and honoring them. The team does excellent work, including crown cleaning, stump removal, and upgrading landscaping. They show up on time and complete jobs efficiently.
Top Reviews
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Robert M.
3 years agoThey started the job 2 years ago, doesn't return calls. Calls go to message, which are never returned. They did half the job. I haven't paid them a dime yet, glad of that because now I have to hire a lawyer to have the contract broken and give them less than half after removing lawyer fees. -
Tyler R.
3 years agoDidn't complete job. Left before we could do a walk through to make sure it all looked good. Several areas weren't grinded down far enough. Completely missed one of the stumps he was supposed to remove. Been told multiple times he'd come finish them just to no call no show. Now just Completely been blown off. Had several friends I had to pull my recommendation from. Really tried to work with this guy and.give.him all the time he needed but.no communication and poor work. Communication seems to be the reoccurring issue. Had he just forgot or been unable to come and reschedule would've been fine. I get it, I'm reasonable. But multiple times not showing up or texting back is unacceptable. -
Angeleck N.
8 years agoAn estimate was given. A date was scheduled. They came and did an excellent job! -
Steve G.
11 years agoThis was the second time I used this service. The first, last year, they cut up and removed a tree which had fallen. In that instance, the workers did not want to remove the portion of the trunk in the flower bed and extending to the base, behind a hedge, although I thought that was included in the contract. They finally removed the trunk far enough back into the hedge so that the remainder is hidden from view. The last time, Chris had once again given me an estimate to complete work and, when the workers arrived, they argued with me about what was to be done, including obscure definitions of what a main branch means, and the 'foreman' wouldn't look at the written estimate. When the work was complete, instead of the eight large branches I thought were to be removed, only two plus two dead and already broken off 'branches' were removed; the largest, heaviest branch remained. The tree's lean increased following a week-and-a-half of rain and we decided to have it removed completely due to safety concerns. I left messages at the office and on Chris' voicemail, hoping he would come out and provide an estimate and, after discussing what had happened previously, charge a tad less than others might. -
Petie B.
12 years agoThey were all professional, nice to work with and friendly. Had a little accident on their last day on the job. They knocked down our custom cedar fence with a huge runaway section of the 60 year old tree. We had our carpenter/builder come rebuild the sections of the fence We paid him for his work, then when I paid Chris for his company's work, I itemized the bill, showing the deduction for Mr. Peterson's (Mi Familia Construction) rate and materials. I would definitely recommend Alleys to others! Everyone makes mistakes, and it's not easy directing a 5' by 3' section of oak tree to the ground from 30 feet up in the air.
Neighborhoods
- Chesapeake
- Norfolk
- Portsmouth
- Suffolk
- Poquoson
- Hampton
- Smithfield
- Newport News
- Yorktown
- Williamsburg
Extra Info
Features
- Professional Tree Services
- Experienced Team
- Free Estimates
- Friendly Service
- Date Scheduled Service
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Alley's Tree Service provide free estimates?
We offer written estimates for all tree service work so you can review costs before committing to the job. During our initial site visit, we assess your specific trees and project goals, then provide a detailed quote on the spot. This allows you to compare pricing and make an informed decision about whether our services fit your needs and budget.
Are you licensed and insured?
Alley's Tree Service carries the proper licensing and insurance coverage required to operate safely and legally in Virginia. We maintain general liability and workers' compensation insurance to protect both your property and our team during tree removal, stump grinding, pruning, and other services. You should always verify that any tree service company you hire has current insurance before work begins.
What specific services does Alley's Tree Service offer?
We handle tree removal, stump grinding, pruning, cabling and bracing, log hauling, and storm cleanup across Hampton Roads. Our certified arborist also provides consultations for tree health assessments and can help with insurance claims related to tree damage. Whether you need a hazardous tree taken down or routine maintenance to keep your trees healthy, we have the equipment and expertise to handle the job.
How long does a typical tree removal take?
Alley's Tree Service works efficiently to complete jobs in a timely manner, though the duration depends on tree size, location, and complexity. Most standard removals can be completed within a single day, allowing us to clean up and leave your property in good condition. During your estimate, we'll provide a more specific timeline based on your particular situation.
What does Alley's Tree Service do with the debris and wood from my trees?
We handle log hauling and debris removal as part of our service, so your yard is left clean after the work is complete. Depending on your preferences and the job scope, we can chip branches, stack wood, or haul logs away. Cleanup details should be discussed and included in your written estimate so everyone understands what's included and what any additional services might cost.
Why should I hire a professional instead of removing the tree myself?
Tree removal and pruning require specialized equipment, training, and safety protocols that go beyond what most homeowners can safely manage. Professional arborists understand tree biology and can identify health issues, determine if a tree can be saved, and execute removals without damaging your home or surrounding landscape. Improper tree work can result in serious injury, property damage, or incomplete removal, making professional service the safer and more effective choice.
